Terms of Use

The rules for using the Aurora Finspire website and services. This site is an information and marketing platform. Any trading relationship is concluded with the appropriately authorised provider named when you open an account. By using the site you accept these terms.

1. Using the website and services

You may use the site for lawful, personal purposes if you are 18 or over and live in the United Kingdom. Access to your account is for you alone, and you are responsible for keeping your login details safe and for everything done under them. Content on the site is information only and is not investment advice, a personal recommendation or an offer.

2. Restrictions

You must not copy, resell or reverse engineer the site or its tools, use automated scrapers without our written permission, or use the services in a way that breaks the law or the rules of a third-party exchange. We may restrict or end access where we reasonably believe these terms have been broken.

3. Promotional material and newsletters

If you agree, we may send you updates, offers and newsletters by email or phone. Marketing material is not advice, and it always carries a risk warning where one is required. You can unsubscribe through any message or by writing to [email protected].

4. Intellectual property

The name Aurora Finspire, the logo, text, graphics, software and design belong to us or our licensors and are protected by law. You receive a limited, personal, non-transferable licence to view and use the site as intended, and nothing here transfers ownership of anything to you.

5. Privacy

We handle personal data as set out in our Privacy Policy, which forms part of these terms.

6. Links

The site may link to third-party websites for convenience. We do not endorse them or control their content, and using them is at your own risk and subject to their terms.

7. Prohibited use

You must not use the site to break the law, send spam, spread malware, attack or overload our systems, infringe anyone's intellectual property, impersonate another person or organisation, or to launder money or evade sanctions. We report suspected criminal activity to the relevant authorities.

8. Support

Support is available by the means and during the hours shown on the Contact page. We will take reasonable care in giving help, but support staff cannot provide personal investment advice.

9. Disclaimer of warranties

The site and information are provided as they are. We try to keep them accurate and up to date but do not promise that they are complete, error-free or always available. Nothing on the site promises or guarantees a profit, and past performance is not a guide to the future.

10. Limitation of liability

Nothing in these terms limits liability that cannot lawfully be limited, such as liability for death or personal injury caused by negligence or for fraud. Subject to that, we are not liable for losses from market movements, for decisions you make using information on the site, or for indirect or consequential loss, to the extent the law allows.

11. Indemnity

You agree to compensate us for losses and costs reasonably caused by your breach of these terms or your unlawful use of the site, to the extent the law allows.

12. Other provisions

We may change these terms from time to time, and changes take effect when the updated version is published on this page. If a provision is found unenforceable, the rest remains in force. These terms are governed by the laws of England and Wales, with the courts of England and Wales having jurisdiction, although if you live in Scotland or Northern Ireland you may also bring proceedings in your home courts.

Summary of the key points

This short summary is for convenience and does not replace the full terms above. You may use the site for lawful personal purposes if you are 18 or over and live in the United Kingdom. You must keep your login details to yourself and must not misuse the site or break the rules of any exchange. Content is information only, with no guarantee of accuracy or of any investment result, and trading carries a risk of loss. Our responsibility to you is limited as the terms explain, but nothing removes rights that cannot lawfully be removed.

These terms work alongside the Privacy Policy, the Risk disclosure, the Fees and pricing page and the Complaints procedure. If anything in them seems unclear, write to [email protected] before you register, and we will explain it in plain language.

If you do not agree with these terms, please do not use the site or open an account. Continued use after a change has been published means you accept the updated version, and you can always stop using the services and ask for your data to be handled as described in the Privacy Policy.

Accounts and eligibility

To open an account you must be an individual aged 18 or over, resident in the United Kingdom, and capable of entering a binding agreement. You agree to give accurate information and to keep it up to date. We may refuse or close an account where information is false, where verification cannot be completed, or where we reasonably believe the account is being used unlawfully.

Availability and changes to the service

We work to keep the website available, but it may be unavailable from time to time for maintenance, upgrades or reasons beyond our control. We may change, suspend or withdraw features with reasonable notice where we can give it, and we are not liable for loss caused by a change that is made to comply with the law.